Quality

Besmindo Group, quality continuum can be defined as a coherent whole characterized as a collection of value elements.

The Quality Continuum
The Value Added Features
Manufacturing
Manufacturing is the process of turning a raw material into a finished product. When it comes to manufacturingBesmindo Group has extensive capabilities that equip it with the tools needed to provide the quality and specific material grade needed by our customers. Our product identification traces the manufacturing process from raw material to production, helping to insure that the proper controls are maintained.		 dot Facilities and state of the art processes that support the manufacture of our products.
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 Extensive capabilities that equip us with the tools needed to provide the quality and type of services needed and required by customers.
dot Traceability of each product through the manufacturing process (from raw material to production) with our Product Identification Code system that helps to insure that proper controls are maintained.

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RISK MANAGEMENT
Risk management is the practice of controlling the factors of uncertain hazard.At the Besmindo Group of Companies risk management is required, insuring that the risk of doing business is reduced by concrete steps that have an impact throughout the business, from manufacturer to end-user. Training and formal product warnings are the tools that Besmindo Group of Companies has made available to support this effort.
 
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Formal product instruction and warning are available to all end-users.
dot Products are individually bagged, identified with product warning and proper handling.
dot Training on handling of company products is available to end-users.

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RESEARCH AND DEVELOPMENT
Research and Development is the continuous effort for potential improvement of products resulting from scholarly and scientific investigation. Our research and development is focused by our staff that draws upon the state of facilities available in our main industrial complex at Jakarta.
 
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Development of manufacturing processes for improved product performance.
dot Enhanced material toughness and properties through the selection of raw material and proper metallurgical process in accordance with API Specs 5CT, 6A and 7.
dot Support of the effort to provide more efficient product design utilizing better raw material and common design.

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CUSTOMER SERVICE
We recognize that customer service begins with availability of product, order placement and tracking, and accurate information. The Company sincerely seeks to discover and meet our customer�s expectations.
 
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A well trained and equipped Customer Service Department that can address standard products
dot A Technical Support team ready to explain our products and service.

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ENGINEERING
Engineering is the application of scientific principles to practical ends in the design, construction and use of equipment and systems. The application of finite element analysis is but one example of the engineering expertise available at Besmindo Group of Companies.
 
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Proper selected material and processes that allow for superior strength and impact and fatigue performance.
dot Finite Element Analysis and Failure Analysis of products in accordance with API Spec 5B, 5D, 5L, 6A, 6FA, 7 – 1, RP 7G, AISI, ASME and ASTM.

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Statement of Quality Policy:

  1. Besmindo provides all products and services for use in the petroleum and natural gas industry or other industries;
  2. conform to the stringent customer requirements;
  3. commit to comply with requirements;
  4. continually improve the effectiveness of the Quality Management System based on API Specification Q1 and/or ISO 9001; and
  5. work safety.

Statement of Safety Policy:

“Aim to health employee, work safely, healthy environment, comply with legal and applicable requirements, and continually improve of HSE management and performance”.